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Module Guest Experience Mystery-Guest for HotelMinder Advisory

Quarterly mystery-guest programme with a written diagnostic tied back to your HotelMinder workspace.

Module Guest Experience Mystery-Guest for HotelMinder Advisory
฿2,490 /month
  • ◆Integrates with your HotelMinder workspace via the official API
  • ◆First month included — cancel anytime after
  • ◆Written by Bangkok-based advisory analysts
  • ◆PDPA-compliant · Thailand-resident data storage
  • ◆Email support with 4-working-hour SLA in Bangkok time
  • ◆Compatible with HotelMinder Advisory Directory listings v2.x
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Requires an active HotelMinder workspace with API access. How to access →

About Module Guest Experience Mystery-Guest for HotelMinder Advisory

The Guest Experience Mystery-Guest module deploys a rotating panel of experienced Thai and Southeast-Asian travellers who conduct a two-night mystery stay at your property once per quarter. Each stay is booked through the same OTA path that produced your highest-share bookings during the preceding month — data read from your HotelMinder workspace via the official API. It works alongside HotelMinder without replacing your existing quality programme. Findings are catalogued across 220 touch points (reservation confirmation email, airport transfer, arrival at porte-cochère, check-in wait, room readiness, breakfast service, spa booking, checkout billing, post-stay review request). The 40-page diagnostic is delivered in English with named photographs, benchmark scores against comparable Bangkok, Chiang Mai and Phuket properties, and a prioritised remediation plan. All personal data of the mystery guest is processed under PDPA with signed consent.

Independence notice: ThaiHotelMinder is an independent third-party advisory boutique and is not affiliated with HotelMinder Ltd. This module uses the official HotelMinder API and requires an active HotelMinder workspace. "HotelMinder" is a trademark of HotelMinder Ltd.

How to activate

Add the module and check out

Add the module to your advisory cart and check out. A payment link and workspace access instructions arrive by email within 15 minutes.

Open your ThaiHotelMinder workspace

Use the passwordless link sent by email to open your workspace. Your active modules are listed on the left rail.

Connect your HotelMinder API credentials

Paste your HotelMinder Advisory Directory API key into Settings → Connected HotelMinder Workspace. Connection is tested against a Thailand endpoint immediately.

Receive your first advisory pack

The first advisory report for this module lands in your inbox within 24 hours. Subsequent packs follow the module cadence (daily, weekly or monthly).

Full HotelMinder access guide →
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